Why and how did you get into the Toy and Game industry?
I got my start in the toy industry riding on the Toy House float in the Jackson, MI Rose Parade at age 3. My first paying gig was when my grandfather paid me ten cents an hour in 1973 to put price tags on boxes at Toy House at the age of seven. Hey, that bought a lot of Bazooka Bubblegum back then. I started on the sales floor the day after my fourteenth birthday with work permit in hand. It was 1980, the year of the Simon game. My job that Christmas was to show off the handheld electronic games to customers. Could a teenage boy have more of a dream job than that? My full-time journey began April 30, 1993 when my dad hired me for a lot more money than grandpa offered. I worked right up to the day we closed Toy House on Christmas Eve 2016.
What advice can you give to inventors who are presenting new toy or game ideas to you?
Know your market, especially the pricing. Often we would get people presenting toys with prices way out of line for the category or for what they had to offer. No matter how good the product, if there isn’t a healthy profit margin for both the manufacturer and the retailer, the toy won’t go far.
What was your favorite toy or game as a child?
My cousin and I used to gather all the neighborhood kids in his bedroom and choose our plastic guns for a three-block game of “War”. Try imagining that happening in today’s society.
What does your typical day look like?
Now that I have closed my store, become a single dad with full custodial duties, and switched careers to being a public speaker and author, my typical day includes a lot of writing, driving my sons around town, and doing household chores. I try to spend a few hours a day writing and a few hours a week farming for speaking opportunities.
What is the worst job you’ve ever had and what did you learn from it?
I worked with juvenile delinquents for six months just prior to starting my full-time career at Toy House. It wasn’t the kids that were the problem. It wasn’t the job, either. We just had an incredibly dysfunctional team that made working conditions difficult. I came from a team-building background but wasn’t in a position to influence the team in that way. The lesson was a clear-cut example of the importance of team building to create a culture for success.
What inspires you?
The chance to help others. My core values are pretty simple – Have Fun, Help Others, Teach & Learn, and Nostalgia. When I can have fun helping others especially through teaching new skills that rocks my world. I cry at standing ovations because that means someone rocked someone else’s world.
What do you read every day, and why?
I read blogs every morning, especially Seth Godin. I wish Roy H. Williams would write more than just his Monday Morning Memo. I read non-fiction and fiction books at night before bed. I like to switch up between fiction and non-fiction just for variety.
What is your favorite gadget, app or piece of software that helps you every day?
I learned WordPress a few years ago. That helped me take control of and build my own website for Toy House and also my current site – www.PhilsForum.com. I love having the control to be able to chage things up at a moment’s notice and create the kind of website I want.
When is the last time you laughed out loud? What caused it?
I can’t think of a day that goes by without laughing out loud. My boys and I love comedians, love funny stuff on the Internet, love making each other laugh. A day without laughter is a sad day indeed. Here is one really funny comment from a speaker I heard two days ago … “If a recipe requires that I roll down my car window, I’m in!”
Are you named after anyone?
My first name is my grandfather’s name, the founder of Toy House, former mayor of Jackson, Michigan Philip Conley. My middle name is Charles, my father’s name.
Do you have any kiddos?
I have two teenage boys. (Fun fact: Both boys have “Philip” as their middle name.)